Frequently Asked Questions
What is a fulfillment service?
What is the difference between fulfillment and transportation?
Transportation involves moving goods from one location to another. Fulfillment is a broader process that includes order management, warehousing, order preparation, packing, and shipping, as well as other operations such as returns management.
Is fulfillment only for ecommerce?
No. Although fulfillment is particularly common in ecommerce, it can also be used to manage B2B orders, supply stores and distributors, or manage different sales channels within a single operation.
What is fulfillment for ecommerce?
Ecommerce fulfillment covers the logistics management of online store orders, from warehousing and inventory control to order preparation, shipping, and returns management.
What does picking and packing include?
Picking involves locating and retrieving the products included in each order from the warehouse. Packing involves preparing, protecting, and packaging them before shipping.
When should you outsource fulfillment?
It can be particularly useful when order volumes increase, demand peaks occur, storage space becomes limited, new sales channels are added, or logistics management starts consuming too many internal resources.
Can fulfillment be managed across different sales channels?
Yes. A fulfillment operation can manage orders from ecommerce, marketplaces, physical stores, distributors, and other sales channels, adapting order preparation and distribution to the needs of each channel.
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